Privacy Policy for The Gift Maison

Last Updated: 15/11/2024

The Gift Maison is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you visit our website or make a purchase. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal details: Name, email address, phone number, billing and shipping addresses.
  • Payment information: Card details or other payment method details (processed securely via third-party payment providers).
  • Order details: Product preferences and customisation information for personalised orders.
  • Website usage data: IP address, browser type, and browsing behaviour collected through cookies or similar technologies.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To process and fulfil your orders, including personalisation requests.
  • To communicate with you regarding your orders, inquiries, or promotional offers (if opted in).
  • To improve our website, services, and customer experience.
  • To comply with legal obligations and prevent fraud.

3. Sharing Your Information

We respect your privacy and will not sell, trade, or rent your personal information. However, we may share your data with:

  • Service providers: Third-party partners who assist with payment processing, order delivery, and website hosting.
  • Legal authorities: When required by law to comply with legal obligations or protect against fraud.

4. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

  • Payment details are processed securely through trusted third-party providers.
  • Access to your personal data is limited to authorised personnel only.

5. Your Rights

Under data protection laws, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal data (subject to legal and contractual obligations).
  • Object to the processing of your data for marketing purposes.

To exercise these rights, please contact us at [insert contact email].

6. Cookies Policy

Our website uses cookies to enhance your browsing experience. These cookies may collect data about your website usage, such as pages viewed and time spent.

7. Retention of Data

We retain your personal data only as long as necessary for the purposes outlined in this policy, including legal, accounting, and reporting requirements.

8. International Data Transfers

If you are accessing our website from outside the UK, please note that your information may be transferred to and processed in the UK. We ensure that such transfers comply with data protection laws.

9. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your personal data is handled, please contact us using the contact form.